Artificial Intelligence 

Microsoft Copilot vs. ChatGPT: What’s the difference?

Quick Answer: What is the difference between ChatGPT and Microsoft […]

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Cloud 

Is ServiceNow a CRM? Is ServiceNow an ERP? (And Other Questions)

Quick Answer: Is ServiceNow a CRM or ERP? Is ServiceNow […]

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Security 

Warnings (& Lessons) of the 2013 Target Data Breach

The Target data breach was one of the biggest security […]

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Artificial Intelligence 

Is Microsoft Copilot HIPAA Compliant? (And Other Copilot FAQs)

Quick Answer: Is Microsoft Copilot HIPAA Compliant? Is Copilot HIPAA […]

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Technology Solutions 

How to Use IT Operations Analytics?

Managing data is an important task for a business of […]

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Security 

Building a Security Operations Center: 5 Best Practices

Hackers continue to hone their criminal schemes, forcing industry leaders […]

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Technology Solutions 

The Best Help Desk Tools and Technology for Enterprise IT Teams

A help desk team is a critical part of your […]

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Technology Solutions 

Key Help Desk Metrics Every IT Manager Should Track

Your help desk aims to deliver the best customer support […]

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Networking 

Should You Merge Your SOC and NOC into a SNOC?

When a DDoS attack masks a ransomware dropper — and […]

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