ADVANCING & MANAGING IT Transformation

 

IT environments are becoming more complex and critical to business success. Having the right partner is necessary to handle day-to-day operations and long-term modernization.

Red River Managed Services provides the expertise and dependable support organizations need to navigate that complexity. We provide support from cloud migration and cybersecurity to network services and ongoing help desk support.

As a trusted IT managed services provider, we can keep your technology secure, resilient, and ready for the future.

Spotlight on Success

ENHANCING IT PERFORMANCE FOR GLOBAL OPERATIONS

 

As a managed IT services company, we help organizations strengthen performance, improve reliability and gain greater control over their technology environments. ICF International is one example of how that approach delivers measurable results.

ICF International is a global consulting company with more than 80 offices around the world and three data centers located in England, Louisiana, and Virginia.

They turned to Red River to improve response times, downtime, and reporting. Our dedicated resources and 24/7/365 monitoring and management of ICF’s network, data center, and voice infrastructure enabled them to dramatically reduce the number of incidents and service outages. This level of support enabled ICF to focus on their business, not their IT.

OUR EXPERTS CAN HELP WITH:

Red River provides comprehensive IT expertise to help organizations strengthen operations and support their users. Unlike many remote tech support companies, our approach combines responsive support with strategic expertise across the IT environment. Our experts can help keep your business running smoothly, from infrastructure and cybersecurity to end-user support:

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CLOUD Services

Cloud management requires both technical expertise and practical application for it to be effective. Red River specializes in ensuring the right-fit technology for every environment.

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Cybersecurity Services

To handle end-user security, identity access, and data protection, Red River provides ongoing support across the enterprise to maintain a secure profile.
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Modern Infrastructure Services

As a remote IT support provider, Red River assists with business continuity through a series of infrastructure services including support from our network operations center and expert management of the network and data center operations that help organizations run smoothly.
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Collaboration Services

Digital collaboration and hybrid work environments are becoming the norm. Red River leverages third-party applications and unified communications management to ensure a seamless centralized system for collaboration.
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End User Experience Services

Day-to-day operations depend on IT, and we know downtime is not an option. With service desk, deskside support and unified end point management, IT support managed service provider Red River ensures business continuity.
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FEATURED SERVICE

Security Operations Center as-a-Service

With SOCaaS, organizations can enjoy all the benefits of a SOC without the complexity and cost of an in-house SOC. Our senior analysts use leading cloud-native SIEM and AI platforms to detect anomalies in real-time, taking immediate action to address threats within strict SLAs.

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MANAGED SERVICES PORTFOLIO

Assessment
Migration
Management
Compliance & Policy Mgt
AWS Programs
Microsoft Cloud Programs

Unified Communications
Contact Center

End User Security
Managed Detection Response
Identity Access & Data Protection
Secure Service Edge
Compliance & Governance

Service Desk
Deskside Support
Endpoint Computing
Unified End Point Management
Virtual Desktop

NOC (24×7)
Managed Network
Managed Data Center
Back up and Disaster Recovery
Colocation
Carrier Services

SOLUTIONS AND SUPPORT FROM RED RIVER

Managing IT effectively is a combination of system maintenance and creating the capacity to respond when priorities change. Red River has helped many organizations ahdemands of a constantly evolving technology environment without placing the entire burden on internal teams. With the right combination of expertise, resources, and flexibility, organizations can address immediate needs while planning for long-term growth.

With Red River, you gain access to advanced tools and reporting to better understand your digital environment and how to efficiently address legacy tech systems as well as new solutions. The level of visibility helps identify potential issues earlier and provides actionable insight for making informed technology decisions.

Red River specializes in round-the-clock help desk support at an affordable, efficient rate. The goal is to provide your users a consistent point of support whenever technology issues arise. Our team of experts are well-versed in the use of special tools for analytics, reporting, and monitoring.
Partnering with Red River gives you freedom to plan your resources and manage any excess need with certified, well-trained contract workers. Leverage us to bring flexibility to projects and acquiring team members, so you can scale your IT resources as your projects and needs demand.
From patching to OS and hardware upgrades, Red River can help you plan and execute technology changes, letting your full-time IT staff focus on addressing future-looking, big-picture tasks. Taking routine maintenance off your team’s plate can create more time for strategic initiatives and business priorities.
Sometimes, you need an outsider’s viewpoint to decide what the correct course of action is, and a veteran MSP can be a great source of advice. Having an objective third-party analysis can help overcome the “we’ve always done it this way” mentality.
We get to know you, your team, and what matters most to you. Our foundational purpose is to understand and then to serve, in the way that best supports your organization’s unique needs. This enables us to build an approach around your organization rather than relying on a one-size-fits-all model.

LET’S
GET STARTED

[email protected]

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