Red River’s Support Services team is second to none in getting the most out of your service contract. Our highly-certified experts are well versed in executing and supporting OEM service contracts to protect your technology investments and free you from the time-consuming task of maintaining multiple service contracts.
Red River can also become your single point of care for multi-vendor hardware and software service, custom technical support and warranty management. Our secure proprietary web-based service, RedConnect, streamlines service contract administration and helps you deliver IT as a service. Let Support Services work for you, so you can get the most out of your service contract.
Click here to watch Rebecca McDonald, Director of Support Services, highlighting our proven Support Services capabilities.
Available Resources
- /wp-content/uploads/2016/02/rrv-ds-red-connect-web.pdf
- /wp-content/uploads/2016/02/rrv-ds-support-services-web.pdf
- /wp-content/uploads/2016/02/rrv-ds-Simplified-Support-web.pdf
Strategic Solutions
- Red River’s end-to-end Support Services include:
- Support for Multiple OEMs
- Consolidated Invoicing
- Warranty Management
- Red River’s Help Desk
- Incident Lifecycle Management
- 24/7/365 Support Services
Our Capabilities
