Red River Cloud Services Contract
Red River is pleased to provide Cloud Services with this four-year contract by the Texas Department of Information Resources (DIR) under the DIR’s Cooperative Contracts Program. It covers Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Miscellaneous as a Service (MaaS), Cloud Broker Service and Related Services. We look forward to serving the Texas public entities and citizens with cloud-enabled services that are cost efficient and available 24×7.
WHY RED RIVER FOR CLOUD SERVICES?
We have worked with a variety of state agencies and public entities on running their mission-critical applications in the cloud.
AWS
IaaS & PaaS
Microsoft Azure
IaaS & PaaS
IaaS & PaaS
- Infrastructure as a Service (IaaS): Provision processing, storage, networks, and other fundamental computing resources so that they can deploy and run any software they like in the cloud. You do not need to manage or control the underlying cloud infrastructure, but still maintain control over operating systems, storage, deployed applications, and limited control of select networking components.
- Platform as a Service (PaaS): Run cloud-native applications on the cloud platform leveraging the cloud infrastructure. All tasks associated with the underlying OS and infrastructure, such as OS upgrades and security patching, are automatically taken care of by the platform. Organization maintain control over the deployed applications and limited application hosting environment configurations. Backup, monitoring and scaling can be easily configured with platform tools.
- Miscellaneous as a Service (MaaS): Includes Remote Workforce Assist services and Disaster Recovery as a Service. 1. Red River can provide turnkey managed service support by the 24/7 service desk for troubleshooting. Moves Adds Changes and Deletes (MACDs), image management, value optimization, cost reporting, and performance/resources alerts.
- Cloud Broker Service: Red River can manage the use, performance and delivery of cloud services for you. As an intermediary between you and the cloud providers, we will help you through the complexity of cloud service offerings, and assist you to adopt the cloud services that best meet your needs.
- Related Services: Red River can help you define the cloud migration strategy and create architectural blueprint for your cloud adoption. Our technical team can help you develop cloud native applications, automate your continuous integration and continuous delivery pipeline, and modernize your application portfolio leveraging the cloud infrastructure and platform.
Contract Information
Contract Number: DIR-CPO-5187
To order any services under this contract, a DIR customer needs to follow the Cloud Services Ordering Process as described on the DIR website. A Statement of Work (SOW) must be completed and in the form contained in Appendix D.
Contract Discounts: Discount Table
Pricing Calculators: AWS Microsoft Azure Google
Cloud Broker Services
Red River’s Cloud Foundations is a managed cloud service providing monitoring and advisory services in the following areas:
- Invoice & Subscription Management Governance & Policy
- Data Protection
- Capacity & Resource Planning Security & Identity Management Cost Management
- Patch Management
- Monitoring, Alerting & Reporting Support Services
Related Services
Red River’s Related Services provide additional value-added Cloud services in the following areas:
- Cloud Engineer – Experience levels 1 through 5
- Project Manager – Experience levels 1 through 5
Contacts
and
Resources
Quote Request
Quotes can be obtained at TexasDIR@redriver.com.
ORDERING INSTRUCTIONS
- Issue the Purchase Order directly to Red River Technology LLC
- Reference the Texas DIR Contract #DIR-CPO-5187 on your Purchase Order
- Include Customer Name, phone number, “Ship To” and “Bill To” addresses
- Email or fax your Purchase Order and quote form to your designated sales representative
Warranty
All services provided by Red River are backed by a 30-day warranty. Any defects and service issues will be resolved at no cost within the warranty period.
PRODUCTS:
All products come with the standard Original Equipment Manufacturer (OEM) warranty. Specific warranty information for a product, or products can be obtained by sending a Warranty Information Request to TexasDIR@redriver.com.
SERVICES:
All services provided by Red River are backed by a 30-day warranty. Any defects and service issues will be resolved at no cost within the warranty period.
Returns
All returns are subject to pre-approval and must have an RMA (Return Merchandise Authorization) number issued by Red River Technology LLC. Return approval may be based on the policies of the manufacturers whose products we provide. Generally, unopened products in 100% re-sellable condition may be returned within 30 days.
