EMPOWERING THE MODERN WORKPLACE
Collaboration is key in today’s always-on reality for businesses and government agencies alike. Red River’s next-generation collaboration experts know exactly how to overcome the barriers that stand in the way of workforce, inter-agency and marketplace collaboration. Our expertise in integrating cutting-edge collaboration technology can help cut costs, strengthen customer relations and empower connections that drive success.
Unified Communications
A consolidated communications offering is critical to the way that many organizations operate. Red River’s unified communications provides a single, consolidated system through which organizations can handle their communication activities, whether employee-to-employee or employee-to-customer, combining cloud phone systems with collaborative tools and customer relationship management (CRM) suites.
Red River can support a full range of options and voice offerings including:
On-Prem
- Cisco Unified Communications Manager
Cloud
- Cisco Webex Calling
- Dedicated Instance
- Multi-Tenant
- Cisco UCM Cloud for Gov
- Teams Calling
- SBC as a Service
PSTN Services
- Red River Local & LD
Third Party Applications
- E-911
- E-Fax
- Attendant Console
Contact Center
Red River can help your organization leverage, deploy and manage contact centers to support call center workflows and provide added features like AI-enabled fraud detection, call recording and analytics.
Red River provides access to these services with:
- Webex Contact Center
- Amazon Connect
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