6 Surprising Ways Managed IT Solutions Can Help You Grow
Managed IT service solutions continue to grow. By 2025, more than 60% of organizations will depend on these providers to help manage their IT infrastructures. These numbers illustrate the effectiveness and reliability of managed IT service solutions providers to deliver on their promises of reduced costs, improved operational efficiencies, and higher security.
In addition to offering technical support that keeps companies agile, these managed IT services have another surprising benefit: They help their clients grow. Here are the six areas of growth you can expect if you partner with a managed IT services solutions provider.
Six Revenue-Growth Benefits of Managed IT Service Solutions
#1 Improved Security
Most in-house IT teams lack the expertise and time to handle cybersecurity. One of the most significant benefits of managed IT service solutions is the freedom from cyber breaches. Cybersecurity is one of the areas of expertise of managed IT service providers. These solutions companies help protect businesses from a wide range of threats, including malware, phishing and ransomware attacks.
The Ponemon Institute says data breaches cost companies an average of $3.86 million per incident. A cybersecurity managed-services business devotes all its attention to preventing these attacks from occurring. Because they work exclusively in the security space, they can keep up-to-date with the latest evolving threats from cybercriminals.
By implementing advanced security measures, including firewalls, intrusion detection systems and encryption, managed IT companies keep data safer, which saves these companies the cost, hassle and reputational damage that comes with a data breach.
#2 Increased Productivity
Managed IT service solutions providers can also enhance productivity. Outsourcing to these experts enables your internal team to free up the time they need to focus on growing your business and other core competencies. Managed IT solutions providers handle a wide range of IT tasks, including software updates, hardware maintenance and troubleshooting. By taking care of these tasks, they ensure that your IT infrastructure is running smoothly and efficiently, which can increase the productivity of your entire internal tech team.
Many managed IT service solutions also offer 24-7-365 support, which most in-house teams don’t provide. This added support is hugely beneficial to increasing your firm’s productivity. For example, if there is a network issue, a help desk may be able to solve the problem before your employees come in the next day. Not only does this make you more productive, but it also keeps you from losing revenue on frustrated customers.
#3 Enhanced Scalability
A common complaint of companies seeking growth is that they lack agility. An IT infrastructure must scale when your business grows, evolving to meet changing needs and requirements. Managed IT solutions providers help you adapt to these changes, allowing you to grow the business without it holding you back. A managed IT provider can help you adapt to changing markets and business conditions quickly by providing flexible solutions, such as cloud computing and virtualization. This level of expertise and high availability helps you stay ahead of the competition and take advantage of new opportunities as they arise.
#4 Access to Expertise
Partnering with a managed IT solution can also save you labor costs. These companies are experts in their field. Tapping into this expertise means you can benefit from their knowledge and experience while avoiding the labor costs of hiring more staff.
If you have a seasonal spike in service demands, a managed IT company can help you scale up without investing in full-time staff. When you no longer need the service, you can remove it from your contract — which is much preferable to laying an employee off.
Managed IT service firms can complement the work of your existing IT team by filling in gaps in knowledge. This augmentation is a significant benefit when finding tech talent is so hard. Some areas, like cybersecurity, are virtually impossible to fill, but a managed security firm can cover this talent deficit. Also, companies often find that a managed service firm can tweak your infrastructure to help it operate more efficiently, cutting costs and saving time. Finally, there is the idea that sometimes you need a fresh set of eyes to help push through an intractable bottleneck. A managed IT service solutions firm can do all these things and more.
#5 Improved Customer Service
In today’s digital age, your customers expect immediate gratification. Managed IT solutions providers can help you meet these expectations by providing fast, efficient customer service. By implementing advanced communication tools, such as chatbots and instant messaging, these firms can help you respond more quickly to customer inquiries. Improved customer service comes with higher client satisfaction and loyalty, which can prevent costly turnover while leading to repeat business and increased revenues.
#6 Better Data Management
Data is the lifeblood of modern business. Managed IT solutions providers help you manage data more effectively. Implementing advanced data management tools such as analytics and business intelligence is just one way a managed IT solutions company can help you make more informed decisions about your business. When you know how to work the data, you can determine the best approach for rapid, sustainable growth for your business.
Expect More Than Managed Service
You may consider your managed IT service provider as a vendor to supplement your tech team. But the reality is that these firms do more than keep your IT network up and running. Today, a managed IT service company should be a trusted advisor that does more than offer technical advice when the network goes down. Instead, a reputable managed IT services provider can act as a trusted advisor that assists with critical strategic decisions that can add to your growth.
Red River is a technology transformation company focused on building, implementing and maintaining your IT infrastructure. We couple our extensive experience with the best technologies to ensure your company’s success. If you’re looking for a solid partnership to help your company grow, it’s time to call on the Red River team to find out how we can help you scale.
Q&A
What are managed IT solutions?
Managed IT solutions refers to outsourcing management of a company’s tech infrastructure to a third-party vendor who offers monitoring, maintenance and optimization of these tools.
How can managed IT solutions grow my business?
A managed IT provider can improve the efficiency and enhance the security of your IT infrastructure. These services can scale alongside your company growth, without the need for significant investments in hardware and software.
