Red River’s Customer Escalation Process
Red River’s customer escalation process to support the Red River State of California’s CALNET program is shown below. Customers requiring escalation should utilize the following information for escalating support.
Customer Escalation Process
Contact Red River’s troubleshooting and support by:
Calling the toll-free phone line at (888) 602-4929, and select option 3, or
Email at CALNETSupport@redriver.com
Red River’s troubleshooting and support customer escalation process is available 24/7/365.
Red River’s State of California CALNET customer escalation process contacts are as follows:
